Frequently asked questions

CarVerify is a UK vehicle history check service. We compile data from official sources including the DVLA, DVSA, MIAFTR, PNC, and Experian to give you a comprehensive history report on any UK-registered vehicle.

A premium report includes stolen markers, outstanding finance checks, write-off and salvage history, full MOT history with insights and predictions, mileage anomaly detection, keeper/ownership timeline, emissions data, road tax costs, and plate change history.

Instantly. As soon as your payment is confirmed, your report is generated and delivered to your email within seconds.

Yes. Our free check gives you basic vehicle information, MOT history, road tax status, mileage records, CO2 data, and vehicle specification at no cost. Premium checks (stolen, finance, write-off, keepers) require a paid report.

A single premium report costs £9.99. This is a one-off payment — no subscription required.

CarVerify+ is our 7-day access pass for £4.99. It includes one premium report, unlimited free checks, extra reports at the member price of £4.99 each, and access to Reg, our AI mechanic.

If you don't cancel, your CarVerify+ subscription continues at £9.99 every 4 weeks. You can cancel any time from your account — no phone calls or hoops to jump through.

Yes. Cancel from your account settings any time. There's no minimum term, no cancellation fee, and no questions asked. You'll keep access until the end of your current billing period.

Since reports are generated instantly and contain data pulled in real time, we can't offer refunds on delivered reports. However, if there's an issue with your report, please contact us and we'll do our best to help.

We source data from the DVLA (registration & keeper data), DVSA (MOT history), MIAFTR (stolen vehicle register), PNC (police national computer), Experian (finance checks), and various other official UK databases.

If you purchase a vehicle based on information from a CarVerify premium report and the data we provided turns out to be incorrect, we'll compensate you up to £30,000. Full terms are available in our guarantee policy.

Reports are generated in real time using the latest data available from our sources. MOT data is typically updated within 24 hours of a test, and finance data is refreshed daily.

Mileage records come from multiple sources (MOT tests, DVLA, fleet operators). Slight variations between the recorded mileage and the current odometer reading are normal. Significant discrepancies are flagged as anomalies in the report.

Check your spam/junk folder first. If it's not there, contact us at [email protected] with your email address and VRM, and we'll resend it immediately.

Yes. CarVerify supports all UK-registered vehicles including those registered in Northern Ireland.

Yes. Our reports will show if a vehicle has been recorded as scrapped or exported, along with the date if available.

Yes. All CarVerify reports are fully responsive and work on any device — phone, tablet, or desktop.